Job Overview:
Sure Secure has an immediate need for an experienced Application Systems Engineer to support the AEGIS contract. This role provides essential sustainment, system configuration, data validation, workflow support, and end-user assistance for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS).
The selected candidate will ensure operational continuity, system performance stability, and consistent user support during dual-environment operations and after full MREF deployment.
Key Responsibilities:
- Serve as the primary functional POC for Maximo Application Suite (MAS) user support, business process optimization, and configuration management.
- Serve as liaison between business stakeholders, field users, IT teams, and vendors to ensure MAS solutions align with operational and maintenance needs.
- Monitor and resolve system issues, data inconsistencies, and user access challenges.
- Analyze existing workflows, data collection forms, and business processes across key Maximo modules, including Work Orders, PM/CM, and Asset Management.
- Identify opportunities for modernization, optimization, and standardization.
- Maintain system configurations, lookup tables, and workflow logic.
- Support migration of manual or paper-based workflows to modern, mobile-enabled solutions integrated with MAS.
- Gather requirements directly from NASA customers, maintenance staff, and business leaders.
- Translate requirements into business requirements documents, user stories, process maps, and configuration specifications.
- Collaborate with developers, architects, and integration teams to ensure enhancements meet operational needs.
- Review and resolve center-specific configuration differences to standardize application structure across the Enterprise.
- Lead standardization of business and technical requirements across NASA centers.
- Implement standardized release management, including version control and controlled promotion of changes.
- Provide engineering support for the RedHat OpenShift-based MAS container platform.
- Install, integrate, validate, and document MAS components, services, and system software into a fully operational system.
- Conduct system verification testing and support customer acceptance of delivered solutions.
- Build, test, maintain, and manage API integrations between enterprise systems while ensuring data integrity.
Required Qualifications:
- Bachelor’s degree in Information Systems, Engineering, Computer Science, or a related field.
- 8+ years of demonstrated Maximo/MAS experience involving configuration, solution design, and workflow optimization.
- Strong experience gathering, documenting, and translating functional requirements into technical specifications.
- Experience administering and configuring Maximo/MAS modules such as Work Orders, PM/CM, and Asset Management.
- Experience with mobile-enabled Maximo workflows and modernization initiatives.
- Ability to collaborate effectively with cross-functional IT, engineering, operational, and vendor teams.
- Strong analytical and problem-solving capabilities with the ability to resolve integration, workflow, and data issues.
- Excellent written and verbal communication skills.
- Must be able to obtain a Public Trust clearance.
Desired Skills:
- Experience supporting NASA or federal Maximo deployments.
- Experience performing project management and systems engineering aligned with NPR 7120.7A.
- Experience with RedHat OpenShift or containerized MAS environments.
- Familiarity with Maximo Mobile and related configuration tools.
- Experience with system integration, API management, or middleware solutions.
- Experience with multi-center standardization efforts.
Sure Secure Solutions is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment contingent upon successful completion of a background investigation.
At Sure Secure Solutions we have an enjoyable working environment, offering competitive benefit packages and surrounded with professionals who have the subject matter expertise to develop innovative, cutting-edge business solutions in an ever-evolving technology landscape. The benefits include Dental Insurance, Vision Insurance, Life insurance, Long and short-term disability, Paid time off, 401(k) Retirement plan. More specific information on benefits eligibility will be provided as part of the interview process.
This is a full-time Role. U.S. citizenship is required. All candidates must be able to obtain a Public Trust Clearance (PTC).